Frequently Asked Questions

This is the go-to place for business owners and consumers alike interested in learning about the latest news and trends in packaging.

Ordering & Quotation

What is your minimum order quantity?

Orders & Production

What information should I let you know if I want to get a quotation?

How do I get a quote?

Artwork & Printing

What file formats do you accept for custom artwork?

Do you provide design services, or do we need to supply our own artwork?

Do you offer Pantone color matching?

What types of printing methods do you use?

Do you have eco-friendly printing options for food packaging?

Payment & Invoice

How to make a payment?

How much is the deposit for the order?

When do I need to pay the remaining balance?

Do you provide invoices?

Shipping & Customs

What shipping methods do you offer for custom food packaging?

How long does shipping take?

Do you ship internationally?

How do I handle customs when shipping internationally?

Can I track my order during shipping?