What's Included
Here's what's included and excluded in a structural sample:
✔️Custom size
✔️Custom material
❌ Print
❌ Finishes (e.g. matte, glossy)
❌ Add-ons (e.g. foil stamping, embossing)
Note: structural samples are made with sampling machines, so these samples might be harder to fold and you may see some small creases/tears in the paper.
Deliverables
For each structural sample, you will receive:
✅ 1 dieline* of the structural sample
✅ 1 structural sample delivered to your doorstep
*Note: dielines for inserts are only provided as part of our structural design service.
Process & Timeline
Generally, structural samples take 3-5 days to complete and 7-10 days to ship.
Specify requirements
Choose the packaging type and define the specs (e.g. size, material).
Place order
Place your sample order and make payment in full.
Create sample (3-5 days)
The sample will be created based on the agreed upon specifications.
Ship sample (7-10 days)
We'll send photos and mail the physical sample to your specified address.
Cost
Structural samples are available for all packaging types.
| COST PER SAMPLE | PACKAGING TYPE |
| USD 40+ | Paper cups & bowls, Paper box for food, Paper bag |
| Custom quote | Tissue paper, paper cup holders, cup paper sleeves, cold cup lids, wrapping paper |
Reimbursement Policy
If you place a production order where the specifications are identical to the structural sample you ordered, you are eligible for a reimbursement of the structural sample fee. Here are the reimbursement terms for each structural sample purchased:
| REIMBURSEMENT | CRITERIA |
| 50% of the sample fee | Minimum order value of USD 800 (excluding shipping) per packaging type, or volume of 500 units per packaging type. |
| 100% of the sample fee | Minimum order value of USD 1500 (excluding shipping) per packaging type, or volume of 2000 units per packaging type. |
For example, if you've purchased 2 identical structural samples, you will need to meet the reimbursement criteria twice in order to get a full reimbursement for both samples (e.g. packaging order value of USD 1500 x 2 or 2000 units x 2).
Revisions & Redesigns
Before placing an order for a structural sample, please double check the specifications and details of your sample. Changes in scope after the sample has been created will come with additional costs.
| TYPE OF CHANGE | EXAMPLES |
| Revision (no additional fees) | The box lid is too tight and it's hard to open the box The box doesn't close properly For inserts, the product is too tight or too loose in the insert |
| Redesign (additional sample fees) | Changing the packaging type Changing the size Changing the material |
Get Started
Start by customizing your packaging on our platform to get an initial quote. If the quote is within your budget, you can then make a request for a sample.